FAQS

LEARN HOW TO MAKE THE MOST OF YOUR FLOAT EXPERIENCE

Frequently asked questions

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Discover our Session Pricing and Membership offers

SHOULD I WORRY ABOUT CONTRACTING ANY VIRUSES FROM THE FLOAT WATER?

The short answer, No. The float tanks themselves are incredibly safe as always, and likely one of the cleanest environments you'll ever find. Aside from the 1000lbs of Epsom salt dissolved in each tank, our filtration systems utilize an injection of medical-grade H2O2, as well as UV light to sanitize and disinfect the water between every floater.

 

WHAT ABOUT YOUR FACILITY?

All touch-point surfaces and equipment are effectively disinfected between every floater (including bathroom counters, door and shower handles, etc, EVERY time). Staff is required to wash hands after every room flip, and we use biodegradable single-use cups for tea.

 

IF I AM CONCERNED ABOUT FLOATING, CAN I CANCEL MY APPOINTMENT?

Normally, we have a 24-hour cancellation notice. If you are feeling unwell, we are always happy to cancel your appointment for free. We understand right now that many people are afraid to be out and about in public, and we are happy to cancel you if you’re at all uneasy about coming in.

If you choose to float, we’re here to help. We’ll continue to provide a peaceful environment for you to unplug and and de-stress.

If you come in for an appointment with virus symptoms, we will have to turn you away. The health and wellbeing of all of us takes priority over any one person’s float. This doesn’t mean we don’t love you, just please come back when you’re feeling better!

Same goes for our staff. If we need to shorten hours or cancel appointments at some point, we’ll keep you updated. We put the health of our entire community first, and if we have to cancel your float, we will do our best to make sure you are taken care of when we are better able to do so. Thanks in advance for understanding!

 

ALL OF OUR CLEANING PRODUCTS ARE CDC COMPLIANT AT KILLING VIRUS’S INCLUDING COVID-19

Important Info Regarding COVID-19

OPENING HOURS

We are OPEN

Wed, Thu and Fri - 10.00 till 7.30pm

Sat and Sun - 10.00 till 5pm

CONTACT

07488 385 013

float@urbanwellnesshub.co.uk

6 Balgownie Dr, Bridge of Don, Aberdeen AB22 8FD

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© Urban Wellness Float 2020  Urban Wellness Hub 6 Balgownie Drive Bridge of Don Aberdeen AB22 8FD