WE HAVE CHANGED OVER TO A NEW BOOKING SYSTEM
Our new booking system carried 90% of all Float credits from the old system along with some of your customer data.
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Unfortunately due to EU Data Protection rules, the software company were unable to link Gift Cards* for specific categories of people in the new system.
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So we had to come up with some 'work-arounds' to help the majority of customers.
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Please click on the box below to take you to your account activation, or how to book a Float using your Gift CODES found on your Gift Voucher*.
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If you find yourself in the 10% category, after following the 'activate account' guidance, you will have to create a new account
We are only human and we are also working with a new system. Please bear with us while we get it all sorted.
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*Gift Cards or Vouchers included, Mothers Day, Black Friday, Xmas Cards, Charity Gifts, Coupons and others. These were purchased by someone and gifted to you and they are unused.
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We kindly request that you send an email in the first instance, as we may have to do some work on your account behind the scenes.
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We are manning our email inbox for float@urbanwellnesshub.co.uk from 07.00 until 20.00 each day for the next two weeks. So our responses to your query will be actioned asap.
SHAREABLE BETWEEN 2 PEOPLE
EXISTING CUSTOMER
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Have a Gift Voucher
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Have Floated with us before
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Activate your account
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GIFT VOUCHER OWNER
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NOT Floated with us before?
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Have Gift Voucher
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You need to create an account
EXISTING CUSTOMER
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Have Float credits sitting in the system
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Have Floated with us before
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Just want to activate your account?
EXISTING CUSTOMER
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Have Float credits sitting in the system
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Have Floated with us before
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Want to BOOK a Float now
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For customers with Float Gift Vouchers and have Floated with us before
For customers with who have Floated with us before and want to verify your account
For customers with who have Floated with us before and want to book a Float
