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We have 2 x part time roles at Urban Wellness Float

Urban Wellness Float is the perfect place to find ultimate relaxation and natural healing! Established in 2017 by a family-owned business, our float therapy has helped countless people manage stress, anxiety, sleep disorders, injury recovery, fibromyalgia, arthritis, and MS and much more.

Job Description


Job Title

Wellness Float Support Assistant



Urban Wellness Float, 6 Balgownie Drive, Aberdeen. AB22 8FD


Job Purpose

To support Urban Wellness Float (Floatation Therapy) in day-to-day operations. With appropriate training, become involved in meeting and greeting Float clients prior to their Float session. Then once the client has left, undertake the cleaning procedure following written guidelines.

Working on the IT system, checking client information prior to arrival, and other IT activities.

Provide support activity on the different website and social media platforms for Urban Wellness Hub, when time allows.



The success applicant will quickly transition into a role where they work independently of any supervision or monitoring. For example, the meeting and greeting of customers in a well-rehearsed manner.

  • Assisting in the opening and closing of the Hub and Float room following written procedures already in place

  • Monitoring the scheduling system and taking appropriate action regarding customer bookings, arrivals and departures and other activities required to make the experience for the customer as smooth and as relaxing an experience as possible.

  • Sanitisation and cleaning the Float Room and changing area in preparation for the next customer

  • Keeping work areas, kitchen, floors, hallway, lobby and restrooms clean and tidy.

  • Assisting in the support of the Hub and Float Room online presence through social media platforms and websites

  • Answering customer phone call and emails, dealing with enquiries, providing information as required to customers


Essential qualities and Desirable:

  • Must have a positive personality and consider yourself a people person, as you will be working with people coming in to float from all walks of life

  • Good engaging people-facing skills and ability to listen to people’s comments.

  • Good time-keeping is an absolute must have.

  • Familiarity of, and using Apps and other software products, would be great

  • Strong attention to detail is essential.

  • Ability to work evenings and/or weekends.

  • Feel comfortable to work within a small team.

  • Casual attire and must be presentable at all times to work with customers.

  • Branded polo shirts and jacket will be provided.


This is part time work up to 10 hours per week.

Starting hourly rate: will be lower than Minimum National Wage during the probation period. Then move to NMW after the probabtion period.


Interest in health and/or wellbeing a nice to have on your side too :>)

Absolute must - is ability to work a couple of evenings and/or at weekends. Weekends would be after 1pm on Saturday and every 3rd Sunday.


Benefits incude: Free floats; yoga classes free; free workshop attendance (subject to conditions); Float Referral Scheme - earn floats to provide as gift to family or friends.

If this role sounds of interest to you, please send an email along with your CV to

Also, in your email, kindly summarise why you think you might be well suited to the role with Urban Wellness Float. Just 30 - 50 words will help us - thank you.

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