EXISTING CLIENTS

with

FLOAT CREDIT

purchased BEFORE 15th MAY 21

JUST WANT TO ACTIVATE YOUR ACCOUNT BUT NOT BOOK A FLOAT

Please see guidance to access your Float credits that have been transferred over from our old booking system to the new one. PS you only need to do this once:

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Go to your mail inbox, find the email called "Urban Wellness Float Password Reset Requested" and click on the link inside the email. (See picture below)

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Once your set your password, you will be able to login and access your account. Please take a minute to complete any missing information, especially you mobile number. The picture below is what you will see.

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That's it. You should now see any Float Credits you own in the area called "SERVICE CREDITS".

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ANY PROBLEMS, EMAIL: float@urbanwellnesshub.co.uk